Mokka for candidates
Everything candidates need to know about using Mokka, from invitations to feedback
Candidates, Getting Started
Welcome to Mokka! This section will help you understand how Mokka works and how to start your application.
What is Mokka?Learn how Mokka simplifies job applications and helps you stand out beyond just a CV.
How Do I Start Using Mokka?Learn how to start your Mokka application after receiving an invitation.
Do I Need to Verify My Email?Find out if email verification is required and how to troubleshoot issues.
Candidates, Application & Assessment Process
Learn how to complete your Mokka application, answer questions, submit a test task, and manage deadlines.
Steps in the Mokka Application ProcessLearn the step-by-step process of applying through Mokka
Required vs. Optional SectionsUnderstand which parts of the application are mandatory and which are optional
How to Answer Screening Questions EffectivelyLearn how to navigate quick questions like salary expectations, location, and experience
Meeting Role Expectations: How to Share the Most Relevant ExperienceUse this section to show how your past experience matches what the company is really looking for
How to Record and Submit a VideoStep-by-step guide to recording a video in Mokka
Showcasing Your Career ProgressionShare how your performance was evaluated and what made you stand out in your past roles
Adding & Editing Your Work ExperienceLearn how to confirm, edit, or add roles from your CV
Achievements Outside of WorkShare experiences beyond your job that make you stand out
Test Task Submission: How to Complete and Submit Your Test TaskLearn how to receive and submit a test task in Mokka
How to Return and Complete an Application LaterLearn how to pause and resume your application
Can I Edit My Responses After Submission?Find out if you can change your answers once you submit
Candidates, Test Task
Learn how test tasks work in Mokka, how to receive and submit them, and what to do if you're having issues
What Is a Test Task and How Does It Work?Learn how test tasks are delivered in Mokka and what to expect
How to Submit Your Test Task SuccessfullyStep-by-step guide to submitting your task and avoiding common issues
Candidates, Account & Access Issues
Help with accessing your Mokka application, verifying your email (if needed), and opting out if you no longer want to apply
Do I Need to Create an Account to Use Mokka?Understand how access works and why no signup is needed
How to Opt Out of the Process?Learn how to withdraw from the application process
How Email Verification WorksLearn when email verification is needed and how to complete it
Candidates, Technical Issues & Troubleshooting
If something’s not working in Mokka, this collection will help you get back on track quickly
Mokka Page Isn’t Loading or Keeps FreezingWhat to do if the Mokka page won’t load or freezes mid-process
Can’t Return to My ApplicationWhat to do if you’re unable to return to your Mokka application
Buttons Aren’t Working or Are MissingWhat to do if you can’t click “Continue” or “Submit” in Mokka
Having Trouble with Video Recording or Upload?Fix common video recording and upload issues during your application
Submit Button is Grayed OutIf you’re unable to submit your application because the button appears grayed out, here’s what you need to know.
Candidates, Application Status & Feedback
Find out what happens after you submit your application and when you can expect updates
How Do I Know My Application Was Submitted?Learn how to confirm your application went through
Can I Get Feedback on My Application?Learn whether you’ll receive feedback about your submission
When Will I Hear Back from the Company?Understand what happens after you submit and how long it might take.