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Having Trouble with Video Recording or Upload?

Fix common video recording and upload issues during your application

Val avatar
Written by Val
Updated over 6 months ago

If your role includes a video intro, here’s how to make sure everything works smoothly:

• 🎙️ Allow microphone and camera access when prompted by your browser

• 💻 Use Chrome for the best compatibility

• 🔌 Close other apps that might be using your camera or mic

• 🧹 Clear your cache or try using incognito mode

• 🎞️ If your video has no sound, double-check your device’s mic settings

📌 If you don’t see a video section, it just means this step is not required for your role.

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