If Mokka won’t load or keeps freezing, try these steps:
💻 Use laptop or desktop computer, Mokka isn't available on mobile devices
🔄 Refresh the page
🌐 Check that your internet connection is stable
💻 Use a supported browser (Chrome is best; Edge and Safari also work)
🧹 Clear your browser cache and cookies
🧪 Disable browser extensions that might interfere
Still stuck? Try opening Mokka from a different device or browser.