For candidates

Answers to common questions about applying through Mokka — recording responses, submitting test tasks, and checking application status.

Getting started

• What is Mokka?→
• How do I start using Mokka?→
• Do I need to verify my email?→

Application & assessment process

• Steps in the Mokka application process→
• Required vs. optional sections→
• How to answer screening questions effectively→
• Adding & editing your work experience→
• Showcasing your career progression→
• Achievements outside of work→
• Meeting role expectations: how to share the most relevant experience→
• How to record and submit a video→
• Can I edit my responses after submission?→
• How to return and complete an application later→
• Test task submission: how to complete and submit your test task→

Test task

• What is a test task and how does it work?→
• How to submit your test task successfully→

Technical issues & troubleshooting

• Buttons aren't working or are missing→
• Can't return to my application→
• Having trouble with video recording or upload?→
• Mokka page isn't loading or keeps freezing→
• Submit button is grayed out→

Account & access issues

• Do I need to create an account to use Mokka?→
• How email verification works→
• How to opt out of the process?→

Application status & feedback

• How do I know my application was submitted?→
• Can I get feedback on my application?→
• When will I hear back from the company?→

Other articles

• Can I retake the AI interview?→
• How to get support during your application or test→
• Why does the AI interviewer sometimes fail to deliver its opening greeting?→
• Why don't I see an AI interview or video step?→